At wira888, your privacy is more than a legal obligation — it is a core value we uphold every day. This policy clearly and transparently explains how we collect, use, store and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
These principles guide every decision wira888 makes regarding the handling of members' personal data.
Wira888 only collects data that is strictly necessary to provide our services. No data is collected excessively or without a clear and legitimate purpose. Every piece of data we request has a reason, and we make that reason clear to you.
Your personal data is protected with 256-bit SSL encryption during transmission and a multi-layered security system during storage. Access to your data is granted only to wira888 staff who require it to perform their duties.
All data processing activities at wira888 are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We have a Data Protection Officer responsible for ensuring ongoing compliance with relevant Malaysian legislation.
Wira888 does not sell, rent or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — we are simply the responsible custodians entrusted with keeping it safe.
We have nothing to hide in this Privacy Policy. Every aspect of how we handle your data is explained in plain, easy-to-understand language. If you have any questions, the wira888 support team is available 24 hours a day, 7 days a week.
As a data subject, you have rights guaranteed under the PDPA 2010. wira888 respects and facilitates the exercise of these rights, including the right to access, correct and request deletion of your personal data from our records.
This Privacy Policy ("Policy") is published by wira888 ("we", "wira888", "Company") to describe our privacy practices regarding the collection, use, disclosure and protection of personal information provided by members and users of the wira888 platform ("you", "Member").
The wira888 platform is accessible via the website wira888.ws and the wira888 mobile app. This Policy applies to all personal information collected through any of these channels, including interactions with our customer support.
Legal Basis: This Privacy Policy is prepared in accordance with Personal Data Protection Act 2010 (Act 709) Malaysia and its subsidiary regulations. wira888 is a "Data Processor" as defined under the Act and is responsible for ensuring that all data processing is carried out lawfully, fairly, and transparently.
By using the wira888 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please discontinue your use of the wira888 platform and contact us to close your account.
Wira888 collects various categories of personal information depending on how you interact with our platform. Below is a comprehensive list of the data we may collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identification Data | Full name, MyKad number, date of birth | Account registration & KYC |
| Contact Data | Phone number, email address, residential address | Communication & verification |
| Financial Data | Bank account number, bank name, e-wallet number (TnG, GrabPay, DuitNow, Boost, ShopeePay) | Deposits & withdrawals |
| Transaction Data | Deposit and withdrawal records, betting history | Account operations & compliance |
| Technical Data | IP address, device type, web browser, operating system | Security & platform improvements |
| Usage Data | Pages visited, session duration, game preferences | Personalise the user experience |
Wira888 does not collect sensitive data such as medical information, religious beliefs or political views unless required by applicable law.
Wira888 collects your personal information through the following means:
Important Note: wira888 does not collect data from third-party sources such as social media without your knowledge and consent. All data we collect comes either directly from you or from your use of the wira888 platform.
Wira888 uses your personal data solely for the following legitimate and stated purposes:
Wira888 will not use your data for any purpose other than those stated above without first obtaining your renewed consent, unless required by law.
Wira888 does not sell, rent or trade members' personal data to any party for commercial purposes. However, there are limited situations where we may need to share your data:
We share necessary data with service providers who help us operate the wira888 platform, including:
All these service providers are bound by strict confidentiality agreements and are only permitted to use your data for purposes we specify.
Wira888 may disclose your personal data to the relevant authorities where required by Malaysian law, court order, or a lawful request from a law enforcement agency.
wira888 Guarantee: In all instances of data sharing, we ensure a level of data protection equal to or higher than the standards we hold ourselves to. None of your data is shared beyond the minimum necessary requirements.
The security of your personal data is a top priority at wira888. We implement multiple layers of technical and organisational safeguards to keep your data protected at all times:
While wira888 takes all reasonable precautions, no security system can be guaranteed 100% foolproof. You are also responsible for keeping your wira888 account password and login credentials secure.
The wira888 platform uses cookies and similar tracking technologies to enhance the user experience and platform functionality. The following are the types of cookies we use:
You can manage your cookie settings through your web browser or app settings. Please note, however, that disabling certain cookies may affect the functionality of the wira888 platform.
In certain circumstances, your personal data may be transferred to and processed outside Malaysia, particularly when we engage international service providers such as cloud computing services or gaming software providers.
Wira888 ensures that any transfer of data outside Malaysia is carried out with adequate and appropriate safeguards, including:
Local Preferences: Where possible, wira888 prioritises the use of servers and service providers based in Malaysia or the Southeast Asian region to minimise the need for cross-border data transfers.
Wira888 does not retain your personal data longer than necessary. Retention periods are determined based on the original purpose of collection and legal obligations:
| Data Type | Retention Period | Basis |
|---|---|---|
| Active account data | Throughout the active account period | Operational requirements |
| Financial transaction records | 7 years after transaction | Malaysian legal obligations |
| KYC documents (MyKad, bank statements) | 5 years after account closure | AMLA Requirements |
| Customer support communication logs | 3 years | Dispute resolution |
| Cookie & analytics data | Maximum 13 months | Platform improvements |
Upon expiry of the retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights in relation to your personal data held by wira888:
How to Exercise Your Rights: To exercise any of the above rights, contact the wira888 Data Protection Officer by email: support@wira888.ws or via live chat within the platform. We will respond to your request within 21 business days.
The wira888 platform is exclusively for individuals aged 18 and above. wira888 strictly does not collect, store or process any personal information from individuals under the age of 18 knowingly.
If wira888 discovers that personal information belonging to a minor (under 18 years of age) has been collected inadvertently, we will take immediate steps to delete that information from our records and close the associated account.
To Parents & Guardians: If you believe your child under the age of 18 has registered for or accessed the wira888 platform, please contact us immediately at support@wira888.ws so that we can take appropriate action promptly.
Wira888 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. When significant changes occur, we will:
Your continued use of the wira888 platform after any changes take effect will be considered acceptance of the updated Privacy Policy.
For any questions, concerns or requests relating to your data privacy, please contact us via:
Version of This Policy: Version 3.1 | Effective Date: 1 January 2026 | Language: Malay (ms-MY). This Policy has been drafted in accordance with Malaysia's Personal Data Protection Act 2010 (Act 709). The Malay-language version is the official version and shall prevail in the event of any conflict with other translations.
Your privacy is fully protected under Malaysia's PDPA 2010. Join over 50,000 wira888 members who play safely and confidently every day.